American Express

American Express Card Activation

Have you just received your brand new American Express card in the mail? Then you’re ready to activate it to get all of the benefits that are associated with your card. US consumers can start that activation process online by verifying their card membership at this site.

You will need to input your 15-digit card number and your 4-digit card ID in order to proceed with the activation. Click on the dark blue “Continue” button at the bottom of the page to setup your account preferences and complete the activation in an easy 3-step process.

Global customers will follow a similar process. Outside of the US, you will want to visit this page to activate your card.

You will need to input your card numbers where indicated on the page. Then click on the light blue “Next” button underneath the graphic representation of an AMEX card to personalize the account and finish the registration.

Is There an American Express Activation Phone Number?

The online activation process is the preferred method by this lender to begin using your new credit card. If you prefer to speak with a customer service representative, then the best number to call in North America is 1 (800) 869-3016. This is the general inquiry line for American Express. TTY/TDD customers can call 1 (866) 549-6426 for assistance.

Outside of the US and Canada, call collect (905) 474-0870.

Different credit cards that are offered by American Express may also have a specific customer service number to contact. You will be able to find the complete list by following this link and then finding your specific line of credit.

What If My American Express Card Is Through My Local Bank?

Many financial institutions will offer account holders or members the opportunity to apply for and receive an American Express card. Certain retailers, such as Macy’s, will also offer this type of credit card. In these circumstances, you can choose to activate your new AMEX credit card through the links above or you may visit the issuer of the card in-person to begin the activation process.

You may also have a specific sticker, documentation, or number printed on your card which instructs you to call a phone number other than those listed above to activate your card. This gives you another activation option to use at your convenience.

If you have further questions, be sure to click on the “Contact Us” link at the footer of any American Express page, including the activation pages, to receive a direct phone number, email link, or page redirect to take you to where you need to be.


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